Messages & campaigns

Message is queued, failed or delivery is uncertain

Reviewed: 2026-10-15

Check these possible causes: Scheduled time, provider response, sender setup, suppression or a timeout.

Step-by-step guide

1. Inspect sending history, recipient state and safe provider error. Check uncertain acceptance before retrying and use support for persistent failures.
2. Important: Queued or accepted does not mean delivered or read.

Features depend on your plan, permissions and enabled provider connections. These guides explain tasks; reading a guide does not perform an action or confirm completion.