Messages & campaigns

No recipients are eligible

Reviewed: 2026-10-15

Check these possible causes: Consent, channel preference, inactive employees, duplicate/invalid destinations or suppression.

Step-by-step guide

1. Review the selected audience and exclusion reasons; correct legitimate contact data or consent records through approved workflows.
2. Important: Do not relabel marketing as service messaging to bypass consent.

Features depend on your plan, permissions and enabled provider connections. These guides explain tasks; reading a guide does not perform an action or confirm completion.