Clients & getting work done

Add a client once

Reviewed:

Open Clients, search for the person, then choose + New contact only if the record is missing. The form includes full name, company, email, phone, address, status and owner.

See it in the actual workspace

Actual NovaTek demo screenshot • fictional records • captured October 16, 2026. Interface shown in English, except the language example in French.

Add a client once — CRM — NovaTek demo
Workspace screenshot: CRM · Open full-size screenshot

Create one reliable customer record

Use Upload / Take photo only when you have permission to use the document. Review extracted details, choose Lead or Customer, and save once. Reuse that client in later quote and message pickers.

Before you act

Importing a contact or saving an email address does not establish marketing consent. Keep contact details accurate and record the person’s preferences.

Explore this fictional demo ↗

Step-by-step guide

  1. Search for an existing client before choosing New contact.
  2. Enter name, email and phone. Address suggestions need internet; manual entry is available.
  3. For an upload or photo, review extracted fields before saving. A birthday is optional.

Features depend on your plan, permissions and enabled provider connections. These guides explain tasks; reading a guide does not perform an action or confirm completion.

Open this workspace tool

Sign-in and appropriate permissions may be required.

← Browse all topics