Products, POS & restaurants

The scanner is not filling the field

Reviewed: 2026-10-15

Check these possible causes: Input focus, HID mode, suffix or browser/device compatibility.

Step-by-step guide

1. Focus Barcode / SKU lookup, test keyboard input and verify scanner settings with the device documentation. Review the scanned text before submission.
2. Important: Do not assume a product scanner performs document OCR.

Features depend on your plan, permissions and enabled provider connections. These guides explain tasks; reading a guide does not perform an action or confirm completion.