Account & troubleshooting
I forgot my password or cannot sign in
Reviewed:
Use the official NovaTek sign-in and account-recovery controls. This chatbot cannot reset passwords or bypass an authenticator.
Step-by-step guide
- Open the platform from the official NovaTek website and check that you are using the intended account email.
- Use the recovery option shown on the sign-in page, if available. Complete email and authenticator verification privately on that page.
- If a recovery option or authenticator is unavailable, contact NovaTek support. Share the safe error and time, never passwords, one-time codes or recovery keys.
Features depend on your plan, permissions and enabled provider connections. These guides explain tasks; reading a guide does not perform an action or confirm completion.
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