Messages & campaigns

Are SMS and WhatsApp included and active?

Reviewed: 2026-10-15

SMS and WhatsApp options require an approved provider connection, sender, destination eligibility and a business allowance. Availability and charges must be confirmed for your account before sending. A draft or channel option does not prove that production delivery is enabled.

Features depend on your plan, permissions and enabled provider connections. These guides explain tasks; reading a guide does not perform an action or confirm completion.